TERMS AND CONDITIONS

This description sets out the terms and conditions between the Organizers of LIFEST (Bensim Travel SL B6493307 Gran Via 581, 6b Barcelona 08012) and you when you purchase a ticket to LIFEST. By purchasing a ticket you are agreeing to comply with and be bound by these terms and conditions. You should read this document carefully.

Organizers reserves the right to change these terms and conditions at any time. Any amended terms and conditions will be posted on this website. Applicable from 1st January 2018.

DECLARATION OF CONSENT

I hereby give my consent for the Organizers to collect, process and use my personal data for the purposes of processing the purchase of my ticket and for any other use to which I have consented, including the importation of contact information for which I have provided my explicit prior consent.

PURCHASING TICKETS

I hereby give my consent for the mandatory and voluntary data collected from me in the course of purchasing and or registering for tickets sold by the Organizers (and/or other group companies). I further give my permission for my user account details to be stored. I acknowledge that I may provide the Organizers a reasonable timeframe to remove my details at any time that I no longer wish them to be stored. I acknowledge and accept that my data will be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent and will be retained and stored for this purpose. Should you wish your data to be removed you must request the Organizers to do so in writing. Requests will be processed within a 30-day period. Requests can be emailed to [email protected].

ONLINE SURVEYS

I hereby give my consent for the Organizers to store any voluntary information I may provide in the course of participating in an online survey. I acknowledge and accept that my data will be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent and will be retained and stored for this purpose.

USE OF PERSONAL DATA FOR ADVERTISING PURPOSES

Organizers will not share your address, e-mail address, credit card information or personal information to any third party without your permission. I hereby give my consent for the Organizers to store the following types of data as a profile for internal purposes:

  • Mandatory and voluntary data collected when purchasing tickets.
  • Mandatory and voluntary data collected when registering a complimentary admission ticket as well as the date of the ticket registration.
  • Voluntary disclosures when participating in online surveys.
  • If I have opted-in to receive email communication about related events I give consent for the Organizers to analyse and use the data for the purpose of targeted advertising communications to me on relevant topics and products in connection with the Organizers’ events and promotions.
  • Data collected from any connected social media for which I have provided my explicit prior consent.
  • If I have provided my mobile telephone number I consent to the Organizers  to contact me in relation to events for which I am purchasing a ticket or registering an expression of interest.
  • I acknowledge that my data may be used for marketing purposes by the Organizers to contact me by phone or e-mail to ascertain my views on our services, which will be similar to the ones to which I have already subscribed.
  • I also give my consent for my data to be updated and supplemented with additional data.

Personal information

When personal information (e.g. name, e-mail address, work address, phone numbers and other contact information) is provided through the LIFEST website or directly to us by e-mail you give consent to the Organizers for:

  • Processing and administering your personal data to perform all necessary actions to give effect to your request or instructions.
  • Retaining a record of incoming and outgoing communications (e.g. email) to process your personal data as outlined in this Privacy Statement.

Security

The security of your Personal Information is important to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, the Organizers cannot guarantee its absolute security and cannot accept any liability where the security of your Personal Information is compromised. The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (TLS/SSL).

Changes to this Policy

Organizers reserves the right to modify this Data Protection Policy and Declaration of Consent at any time. Any changes will be posted on our homepage and other places we deem appropriate so that you are aware of the changes.

REFUND AND CANCELLATION POLICY

All purchases of tickets for LIFEST (including accommodation if applicable) are fully refundable by nature. In addition names can change on tickets and they are re-sellable.

Organizers are not responsible for any loss or damage as a result of a substitution, alteration, cancellation or postponement of an event. Organizers shall assume no liability whatsoever in the circumstances that an event is cancelled, rescheduled or postponed due to an unforeseen occurrence or any other event that renders performance of the event impracticable, illegal or impossible. This may include, but not be limited to: war, fire, labour strike, extreme weather or life threatening emergency.

However the Organizers will assess and propose either a new event, or other form of remuneration or refund to the value of the ticket price purchased and paid.

Please note that while speakers and topics are confirmed at the time of publishing, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, Organizers reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.

GENERAL CLAUSES

  1. Organizers shall be entitled to delegate the duties provision of its obligations under this Agreement.
  2. No other terms shall apply to this Agreement and these terms contain the entire agreement and understanding between us in respect of all matters which are referred to herein and supersede any prior, written or oral agreement between us relating to such matters. You confirm that in agreeing to accept these terms you have not relied on any representation that is not expressly included herein and you agree that you shall have no remedy in respect of any misrepresentation which has not become a part of these terms. However, nothing in these terms purport to exclude liability for any fraudulent statement or act.
  3. If any part of the terms herein shall be deemed unlawful, void or for any reason unenforceable then that provision shall be deemed to be severable from these terms and shall not affect the validity and enforceability of any of the remaining provisions of the terms.

You agree not to:

  • Use the website (or any part of it) for any illegal purpose and agree to use it in accordance with all relevant laws;
  • Upload or transmit through the website (i) any computer viruses, macro viruses, trojan horses, worms or anything else;
  • Use the website in a manner which (i) may cause the website to be interrupted, damaged, rendered less efficient or such designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or (ii) any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety; (iii) that the effectiveness or functionality of the website is in any way impaired or (iv) violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy) of the website;
  • Create or publish a hypertext link to any part of the website or attempt any unauthorised access to any part or component;
  • Copy or distribute any part of the website in any medium without our prior written consent; and
  • Alter or modify any part of the website other than as may be reasonably necessary to use the website for its intended use.

We reserve the right to –

  • Modify or withdraw, temporarily or permanently, the website (or any part of it) with or without notice to you.
  • Change these Terms from time to time. Your continued use of the website (or any part of it) following such change shall be subject to and including the changes made to the terms from time to time.
  • Monitor any activity and content associated with the website.
  • We may investigate any reported violation of these Terms to confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms have been changed. If you do not agree to any change to the Terms then you must immediately stop using the website; and/ or complaints relating to the website and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the website).

LIMITATION OF LIABILITY

Whilst we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy.

The website is provided on an “as is” and “as available” basis for your information and personal use only without any representation or endorsement. Unless specified in separate terms and conditions relating to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the website, or products or services offered on the website whether by us or on our behalf (including free software downloads) including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the website and any information provided to or taken from the website by you.